The supermarket chain has unveiled its first store in central London where customers can shop and pay without scanning a product or using a checkout.
The rollout of the technology produced by GetGo to Tesco Express High Holborn follows a successful trial at Tesco’s colleague store in Welwyn Garden City, which has been in place since 2019. Tesco Express High Holborn has been a cashless store since it first opened in 2018.
Customers can now use the Tesco.com app to check-in to the store, pick up the groceries they need and walk straight out again without visiting a checkout. A combination of cameras and weight-sensors will establish what customers have picked up and charge them for products directly through the app when they leave the store.
The company has said that it hopes the new technology will “create an even more convenient shopping experience for customers, saving time for those who want to pop in to pick up something for lunch or grab dinner on their way home.”
Tesco has also stated that there will be a section in the store specifically for age-restricted products, with a separate exit where colleagues will manually check ID verification.
Tesco has partnered with Trigo for the launch of this store.
Kevin Tindall, managing director of Tesco Convenience said: “This is a really exciting moment for Tesco as we launch GetGo with customers. We are constantly looking for ways to improve the shopping experience and our latest innovation offers a seamless checkout for customers on the go, helping them to save a bit more time. This is currently just a one-store trial but we’re looking forward to seeing how our customers respond.”